Yuengling’s Success Defies Convention
By
MARJ CHARLIER
Staff Reporter
of THE WALL
STREET JOURNAL
POTTSVILLE,
Pa.
Don't tell Dick Yuengling that the only way to gain market
share in the flat beer market is to expand sales territory, advertise like crazy
and slash prices. He has done exactly the opposite at D.G. Yuengling &
Sons, the nation's oldest brewery, and his sales have skyrocketed.
Mr. Yuengling, the fifth generation of his
family to run the 164-year-old brewery, now has trouble making enough beer to
satisfy rising demand. "We were considered a cheap coal-region beer in the
1980s," Mr. 'Yuengling says. "We've changed that overnight."
Like a handful of other old regional
breweries, Yuengling, which for decades operated in relative obscurity out of
this old coal mining town, is enjoying a resurgence. The reasons include a rise in regional pride, the growing
popularity of microbrews and, a slight slippage in the popularity of the top
national brands. But unlike most of the
other surviving regional breweries, Yuengling has enjoyed a revival without
selling out to a big brewer, brewing beers under contract for companies like
Boston Co (Which makes Samuel Adams brand, or lowering its prices. "To
this day, it's the only brand of beer with no rebate or coupon in our market
says Anthony Casinelli, sales manager for L&M Beverages Co., the
Philadelphia distributor for Yuengling.
to the family business after his father
fell ill, it looked like Yuengling was headed for the same fate. The brewery's
beers were being discounted to retain market share – even Success Defies
Convention Yuengling 's switch to the new label at right has helped the
regional brewer to increase sales.
The
company's venerable porter, a dark beer, was selling at a discount to its
regular price. But sales still were
slipping, and the beer was being kept alive by rural Pennsylvania drinkers, who
consumed upward of 90% of the product.
Not wanting to be the Yuengling who
presided over the end of the family brewing business, Mr. Yuengling, now
50 years old,
invested all of the company's earnings in updating the brewery and adding new
equipment, Noting the success of light beers and such new. Fuller-flavored
brands as Anchor Steam, brewed by Anchor Steam Brewing Co., and Samuel Adams,
he asked his brewmaster to add similar brews to the company's traditional line
of beer, ale and porter. Later, he added Black and Tan, a mixture of regular
beer and porter. But even with the new
beers, the company lacked the right image to survive. Mr. Yuengling's
distributors told him. They urged him to hire a marketing person, David
Casinelli. Mr. Casinelli, the 33‑year‑old son of the sales manager at L&M in Philadelphia,
persuaded his new boss to hire, professionals to design new labels. The labels
were given an artsy, nostalgic look, and Mr. Casinelli fashioned the company's
promotions to focus on the brewery's place in Pennsylvania history and regional
pride, "I don't even want to know-how much it cost," says Mr.
Yuengling three years later. "But David, made me do things that, built a
new image for our brands.
Raising
Prices
Using the new look. without altering the,
original formulas for Yuengling's beers Mr. Casinelli was able to switch the
brand to more aggressive wholesalers throughout Yuengling's eastern seaboard
territory. And he promoted another new marketing 'strategy: He raised the price
to above‑premium levels and pushed it at high-end on-premise
accounts in such places as Philadelphia's Historic District and Penn's Landing
area, which gained the beer more cachet.
He succeeded in gaining tap handles up and
down the waterfront nightclubs at Penn’s Landing. such as the Chart House, Rock
Lobster and‑Eli's Pier 34, and in hotels like the Society Hill Sheraton.
"I convinced them there's a cross‑marketing idea here," Mr.
Casinelli says.. "Let's get some of that I hometown I pride back."
For example, he worked with a concessionaire
at the Philadelphia airport to build displays that promoted the historical'
attractions of Philadelphia along with the historical significance of the
nation's oldest brewery.
Cutting
Back Ads
Mr. Yuengling also got lucky. taking over
in, the midst of the microbrewery craze, in which some beer drinkers are
searching for alternatives to the same old national brands. Suddenly. the beer
that had been kept alive by Pottsville loyalists and aging drinkers around the
state became cool to young drinkers, too. it is all Steve Kluska. 22 years old,
of south Philadelphia drinks now. "My friend got me into this at a
Grateful Dead concert." he says, holding up his Yuengling lager at Eli's
Pier 34 one recent evening. "He's traveled to Ireland and says this blows
away anything he tried over there."
As sales climbed to 230,000 barrels this,
year from 127,000 barrels in 1986 the brewery couldn't make enough, beer to
keep it on local shelves. The shortage
prompted Mr. Yuengling to cut back his print and broadcast advertising to about
$2 a barrel from about $3. "You can't fuel the fire when we can't get them
beer anyway," he says.
That didn't solve his public relations
problem with hometown fans, however. Signs at local Schuylkill County beer
distributors (where beer is sold to the public in Pennsylvania) blamed the
shortages on exports of beer outside the traditional local market, including
New York. Irate bartenders and distributors called local newspapers to
complain. "It was a little hairy," says Diane Adams, the county sales
representative for the brewery, who had to face the angry customers.
"People were up in arms."
Rather than lose the local market, Mr.
Yuengling quit shipping beer to distributors in Maine, Massachusetts, Rhode
Island and parts of other states to try to meet the demand in Pennsylvania. He
is now selling beer only in Pennsylvania, New Jersey, Baltimore, Washington and
some parts of West Virginia. He also kept the beer at its original, lower price
in its home county. Thus, Yuengling drinkers in Pottsville can get a Yuengling
brew at. Ken's Place in the Mount Carbon neighborhood for 40 cents, compared
with $2.50 at Eli's on Penn's Landing.
Working within the confines of the
brewer's hillside location here, Mr. Yuengling is trying to solve his supply problem
by building storage and finishing tanks that will add another 50,000 barrels to
capacity. But he is proceeding cautiously, remembering the 1950s, when finances
were so tight at the brewery that revenue barely covered the payroll checks.
"I still remember the bad days," he says. "I don't want to get
in a position of having a capacity of 500,060 barrels [a year] and selling only
200,000."